- Digital transformation is one of the priorities for all business leaders, regardless of the size of the company
- QA’s role in the development of modern software has emerged over time with industry conditions
- Quality Assurance Team (QA), which then provides feedback and returns the software to the developer’s team to resolve issues
- How QA contributes to digital transformation goals
- QA Transformation protects the product image by ensuring user satisfaction
Technology is increasingly part of every aspect of our lives, so its impact is growing. Many organizations aspire to take full advantage of the technological growth benefits, which drive them to embrace the complete digital revolution in order to speed up processes, develop innovations, and embrace opportunities. Digital transformation changes the way businesses operate, affecting all aspects of business operations. Digital transformation is one of the priorities for all business leaders, regardless of the size of the company, and has become commonplace in any business that aims to grow in today’s competitive market. In order to meet the needs and expectations of digital customers and to ensure product quality, all industries, especially IT, rely heavily on Quality Assurance (QA) and testing.
QA’s role in the development of modern software has emerged over time with industry conditions. Just a few years ago, QA used to appears to be a planned task and required a written evaluation based on the literature and requirements, which only take place during the testing phase. Although, Now QA releases products every week or two, sometimes within just two hours, as part of ongoing delivery.
Before we go any further and discuss how QA develops to play a leading role in digital transformation, let’s take a look at how QA has changed over time.
Traditionally, quality assurance tests usually take place near the end of the development cycle and were used only to detect errors and to eliminate errors. Waterfall methodology, for example, involves developing software first and forwarding it to the Quality Assurance Team (QA), which then provides feedback and returns the software to the developer’s team to resolve issues.
Despite the old situation, the Quality Assurance Team works with the development team to improve products and processes continuously. Through established procedures, QA strives to deliver consistent results, which means that organizations need to ensure that their processes for achieving desired outcomes meet certain quality standards. Software testing is traditionally focused on identifying and correcting errors. Businesses that want to transform their products and services digitally must reverse the role of quality assurance processes to meet consumer information needs and customer satisfaction.
How QA contributes to digital transformation goals
A good quality assurance program contributes well to a number of digital business objectives: to protect its image, increase quality awareness, and ensure the satisfaction of end-users.
Let’s take a closer look at how QA plays a key role in digital transformation.
QA Transformation protects the product image by ensuring user satisfaction.
The quality assurance system measures the end-user information in all multiple domains. Additionally, it will improve accessibility, reduce response times, and increase consistency in product visibility. In addition, automation can greatly enhance these efforts. Good QA systems can address the challenges associated with assessing customer experience across multiple channels: Ensuring that the testing system meets user expectations and requirements, Improving automated testing conditions, data collection testing, and the use of customer experience-based testing solutions.
It brings automation
The QA process accelerates the digital transformation process not only at the application level but also in the automated life cycle. Managing digital conversion operations for multiple channels requires automatic testing to have a positive impact on all areas of the product life cycle. In addition to the standard automation, QA ensures on-field compliance and brings the best customer experience throughout the life cycle.
Advanced statistics and more quality awareness
With a functional QA system, all quality metrics will be readily available to development teams so that they can run the appropriate mix of manual and automatic testing across all digital channels, browsers, and mobile devices in a real-time user experience. Quality awareness enables inspectors to align with one quality strategy; as a result, the QA team can keep pace with development by ensuring quality and enhancing customer knowledge.
QA Transformation to build relevant information
A few trends and digital technologies, such as Big Data, Cloud computing, and mobility, define the Digital Transformation journey to create a better consumer experience and gain a competitive advantage in the marketplace. The adoption of automated test testing tools across all devices and operating systems is extremely important for QA / non-qualitative testing teams with appropriate digital quality and quality assurance, otherwise, all team efforts may be rendered invalid. For this reason, ensuring the quality and compatibility of applications across all browsers and devices is essential to get seamless customer information in the real-time user environment and build relevant information.
QA Transformation enhances the adoption of New and Disruptive Technologies.
As businesses embrace digital transformation, they may face a number of challenges, including integration with an existing technology arena, the adoption of new technologies within the work environment, and training and development needs. A consistent QA approach enables the measurement, management, and integration of processes to provide financial and time benefits. In addition, it allows teams to develop quality metrics and testing models to analyze the impact of new technologies that have recently been adopted throughout the transformation process. To achieve digital transformation, the introduction of new technologies is essential in building smart devices and ensuring IoT functionality.